Mozart and the “Concerto Model” of corporate management

There is a lot to learn from musicians – but it may not be the lessons you might think

Score of Mozart’s Piano Concerto No. 20 in D minor, K. 466

Mozart is considered one of the the greatest of composers in part because he managed to convey both his iconic lyricism as well as pathos across so many different forms. His piano and violin sonatas are sublime; quartets and chamber music absorbing; the body of his choral work, including the masses, are transcendent; and his symphonies went on to inform the whole genre for a century or more.

But amongst musicians, it is commonly considered that there were two types of composition in which even Mozart reached unfathomable heights not only of musicianship, but of intellect. They are his concertos and his operas. Because whilst he expressed the solo voice with great eloquence, and whilst he marshalled the collective with great aplomb, it was in these two forms where soloist and ensemble combined into the most sophisticated and final state of music.

Concertos are a funny thing. The etymology of the term is sometimes misunderstood to be about working together – the Italian term concertare now means literally “to harmonise”. Yet in fact the origins are not from the Italian but rather the Latin, where the same word means “to compete” or “to struggle”. And here is the rub: concertos juxtapose the incision of the solo voice with a background of the group – both indispensable, both mutually dependent. It is an inherently unstable equilibrium pitting two forces against each other, and from its complications comes the greatest beauty.

There are strong parallels to the world of corporate management. A small startup may be considered like a solo performer, a single person’s aura. As a company grows, it might become like string quartet, then a chamber ensemble, then perhaps a fully fledged orchestra with all the bells and whistles including the office boy whose only job is to strike the triangle once in a while (as was, I believe, the role of Sir Simon Rattle as a boy in the Liverpool Youth Orchestra). As it grows, so also arises the need for a conductor, or a CEO, to set the tempo and steer the style without, usually, being too overbearing.

The CEO as he should be

But, in the corporate world, progress through these ranks of scale – even though they allow for the creation of ever greater music – generally loses the voice of the soloist. One might argue that the Principal Violin survives, perhaps equivalent to a COO. But generally the creativity of the individuals is very much subservient to the collective, and just as for much of the orchestral landscape, discipline in the style of a Lully is prized, so also shareholders (the audience) tend to reward monolithicism in the company.

Yet I believe that as with concertos, a greater result can be had by allowing one or more excessively skilled individuals doing their best, expressing themselves, whilst the majority of the employees get on with doing their day jobs. How do modern companies accommodate the soloist? The short answer is that they more or less do not. Corporate culture is the very definition of stifling of the individual.

Which is a shame, since in many cases they would achieve much more by finding a way to bring the best out of their more mercurial stars. Most such talents will recognise the necessity of the orchestra playing with them hand-in-hand; and most of the orchestra will understand the extent to which their overall performance is being elevated by the “stars” – after all, it brings paying customers through the doors.

The “Concerto Model” of management is not easy to achieve. For a start, it requires a conductor or CEO who is assured of where their work ends and the musicians begins. It also benefits from an orchestra containing enough people of merit, self confidence and experience to understand the music and why the stars are necessary. This model is not always necessary of course, for smaller ensembles simply playing Haydn quartets; or for larger orchestras who want nothing more than to be known for their rendition of Dvorak’s Slavonic Dances rather than his Cello Concerto.

But when it works, it surely is more astonishing a musical offering than anything else. To my mind, a well functioning company should sound like the second movement of Tchaikovsky’s Piano Concerto No 2, in itself one of the great piano expositions, but where the orchestra as a whole, and particularly the violin and cello soloist, and then the full fanfare, play their part:

The point is, that with good leadership, nobody needs to be reduced to the ranks and the audience and the musicians themselves can lean into and enjoy internal the striving and competition – all of which is for the greater good. To quote Heraclitus, polemos pater panton. For those that dare, musicians or managers, the world awaits.

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